BROWSE ALPHABETICALLY
- General
- Are e•vents refundable?
- Are notes from the PowerPoint made available for each e•vent?
- Are these e•vents recorded and accessible after the live session?
- How long is a typical e•vent?
- If I registered for an e•vent, but was unable to attend, can I still see the presentation?
- In what time zone are the e•vent times displayed?
- Is there a CD available of each event?
- What is a coupon code and how do I get one?
- What is an e•vent package?
- What is an e•vent?
- What is the cost for an e•vent?
- Who are the e•vent speakers?
- Live e•vents
- How can I ask the speaker questions?
- I am logged in, but I do not hear any sound. What do I do?
- I’ve input my Registration ID and the E•vent Password and clicked Join, but WebEx is not letting me join the e•vent. My computer is stuck at a page that says “E•vent in Progress. Do not close window,” but nothing is happening. What do I do?
- I'm being asked to run/install software when I log in-is this safe?
- The video of the speaker is extremely slow. Is there anything I can do?
- What do I do if I experience technology problems while viewing a live e•vent?
- What is the best internet browser to use?
- Recordings
- Registration
- How do I know when registration will open for a particular e•vent?
- How do I register for an e•vent?
- Is my username and password for my @home e•vents account the same as my HSLDA member ID?
- My E•vent Password is not working. What do I do?
- What if I did not receive an email with my login information for an e•vent?
- Technical Information
- Are e•vents compatible with Macs?
- I have a slow internet connection. Can I still access the e•vents?
- I'm having trouble watching recorded e•vents on my Mac, and I've tried using updated versions of Safari and Firefox. How do I fix this?
- Is there any way that I can test my computer before an e•vent to check for compatibility?
- What are the technological requirements for the e•vents?
FAQs
Confused about any aspect of @home e•vents? You’re in the right place! This page is designed to help clarify the most common areas of confusion. Simply click on a category in the left column to access FAQs. Maybe we can answer one of your questions. Perhaps more than one! If not, we’d love to provide an answer that satisfies you, so please contact us at Athome@hslda.org or (540) 338-8284.
Q. I'm having trouble watching recorded e•vents on my Mac, and I've tried using updated versions of Safari and Firefox. How do I fix this?
Answer.
It appears that WebEx is not compatible with newer browsers (such as Firefox 4), so this is a brand-new problem. The first possible solution is to use an older version of the browser(Firefox 3 or Safari 3.0). Here are links to access these older versions:
Firefox: http://www.mozilla.com/en-US/firefox/all-older.html
Safari: http://support.apple.com/downloads/#internet
The second solution requires a few steps, but we have found that it works. Open Finder, and click on “Applications.” Then find the browser you are using (Firefox or Safari) and Control–click the file (i.e., hold down the Control button on your keyboard and click the file). A drop down menu should appear, and you should then click “Get Info.&rdquol When the box pops up, click the General drop down tab, and check the option “Run in 32 bit mode.”
We are continually adding new speakers and new topics to our upcoming e•vents calendar. Keep up to date with the latest additions by subscribing to our email list.
